Terms and Conditions
If you have any questions regarding any of our terms and conditions, or do not see specific information here that you would like to have, please do not hesitate to reach out and contact us at anytime.
Release of Liability, Waiver of Claims: Click Here To Review
Reservation and Payment Process:
Once a reservation request has been completed and signed by the guest(s) and the guest(s) have signed their individual Release of Liability Waivers, a reservation/booking itinerary and invoice will be sent to the guest(s). At this time a deposit of $1000 per guest is due. Deposits must be received within 48 hours of completing the reservation request in order to hold the reservation. When a deposit is received, you will receive a reservation/booking confirmation and a final invoice. Payment of the balance owing on the final invoice is required 90 days prior to departure for all tours. If you book your tour reservation within less than 90 days prior to the tour departure date, payment in full for the amount of the final invoice will be due at the time you book.
If final payment is not received by the final payment deadline (90 days prior to tour departure) a $100 late fee will be applied. If final payment is not received 60 days prior to your tour departure, your reservation/booking is subject to cancellation.
Payment must be in Canadian Dollars. We accept Flywire transfers, Certified Cheques, or Wire Transfers.
All our prices on our website are displayed in USD per person, and are based on double occupancy. All taxes are included, we are happy to provide a breakdown of these charges.
Single Occupancy for accommodations:
If you wish to have single occupancy for your accommodations, please request this during the reservation process, and be aware additional charges will apply. These charges will vary based on the specific accommodation providers we utilize for a specific tour.
Pricing and Specific Inclusions will vary from Tour to Tour:
As each of our tours are quite unique, they will differ in regards to number of days included, number of specific meals included, and other specific items. We ask that you carefully refer to each tour itinerary for specific details of each tour.
What our Website Prices Represent:
You will notice our prices listed on our website and other advertising platforms are listed as priced from. These prices are the base price for the described tour. Any additional items, such as single occupancy, custom meal requests, or extra activities, etc. may or will incur additional charges. These will all be explained and disclosed during the reservation/booking process.
If You are Late for a Tour Departure or Leave the Tour before it’s Scheduled Completion:
We do not offer full or partial refunds or adjustments to pricing due to guest(s) arriving late for the start of a tour or leaving a tour before the set completion date, or if guests wish to not ride, or can not ride, for any reason, on any day of the tour.
All quotes are valid for 14 days:
Quoted pricing may change after 14 days.
Cancellation Policies:
Our cancellation policies reflect the reality that The Good Escape and our contracted suppliers and guides, incur costs prior to when our clients arrive and depart on our tours. As a result The Good Escape upholds our cancellation policies without exception.
Our Cancelation Policy is: Once you have confirmed your reservation/booking and we have received you deposit, you will have a period of 14 days from the day we receive your deposit to request a cancellation and receive a full refund. After 14 days from the day we receive your deposit, if you should cancel your reservation for any reason, cancellation fees will apply per guest as per the following schedule:
WE STRONGLY RECOMMEND, WITH OUR GUESTS BEST INTERESTS AT HEART…
That Every Guest Should Purchases Individual Travel and Trip Cancellation/Interruption Insurance:
In order to protect our guests from costs related to cancellation and/or trip changes, which could be caused by a wide breadth of reasons, such as travel delays, health issues, accidents, public health orders, etc., we ask that all our guests/clients purchase appropriate Travel Insurance to cover the full duration of their travels. Guests are required to sign a disclosure, as part of their reservation contract, stating that they were advised to purchase such insurance, and that The Good Escape will not be responsible for any losses as a result of the client not purchasing individual Trip Cancellation/Interruption Insurance.
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Changing a Reservation:
If a guest, or group of guests, requests to change a tour date of an existing reservation, we will consider the request and do our best to accommodate. If we can accommodate, and if the request is made within 90 days before the start of the tour, a service charge of $300 per guest will be charged, plus any additional cancellation fees from our contractors, suppliers. Guest(s) will agree to pay any additional price increases for alternate tours.
The Good Escape may make Modifications to a Booked Tour:
The Good Escape reserves the right to make date, route, activity, and hotel modifications to any tour. This includes the details of itineraries as they appear on our website and other advertising platforms. Every effort is made to keep changes to a minimum.
The Good Escape retains the right to cancel, modify, or delay any tour at any time for any reason. In the event of a force majeure (“Force Majeure”), which shall include, but not be limited to, an act of God, natural disaster, epidemic, pandemic, government-issued travel restriction or advisory impacting any portion of the tour, or any other reason beyond the control of The Good Escape, The Good Escape may at any time, cancel the tour or change the date of the tour. In the event of cancellation due to Force Majeure or otherwise, guests will receive a Travel Credit in the amount paid to use towards another The Good Escape tour.
The Good Escape is not responsible for any personal expenses incurred due to changes in itineraries or tour cancellations, such as prepaid hotel accommodations or airline tickets. We strongly recommend confirming your trip with The Good Escape before making any additional travel arrangements.
Again, We strongly recommend that every guest purchase appropriate Travel and Trip Cancellation/Interruption Insurance, to protect yourselves in the event you have to cancel your trip, or depart from your tour earlier than expected, for any reason. All guest(s) will be required to sign a disclosure during registration confirming they have been advised to purchase such protection.
Services outside of our Scope of Service:
Our Team at The Good Escape are always happy to recommend the services of other companies such as hotels, restaurants, transportation services, exhibits, tourist attractions, etc. that guests may wish to utilize/experience during their trip. These services are not part of our operations and we can not and do not guarantee the services provided by these service providers, and are not liable for any issues that may result from guests utilizing these services.
Your Personal Travel Documents:
It is the responsibility of each individual guest to ensure they have proper travel documentation, such as Passports, Travel Visas, etc.
If for any reason a guest is not able to obtain the necessary travel documents or is not permitted to travel or enter the destination country or region, our cancellation policy will apply.
We suggest all guests check with the destination countries’ appropriate governing bodies to ensure they can and have met the specific entry requirements.